In a digitized world, there’s no shortage of data sources for insights into the travel industry. All big players use big data to collect and analyze information about their rivals. Leveraging on this potential will help you not only improve your service, but increase your market share as well.
Social media platforms are great resources to gauge travellers’ experiences. Through posts and comments, travel services can find out where the hotspots are, or who’s been making vacation plans, and create targeted holiday packages.
Reviews and ratings on sites like TripAdvisor and Booking are great indicators of a competitor’s strengths, weaknesses and reputation. Analyzing such data helps you identify gaps, so that you can expand your services and improve your reach.
Analyzing how customers engage with rival OTAs online is a savvy way to understand your customers better. With that data at hand, you’re able to create and offer tailor-made packages, and provide memorable holiday experiences.
Grepsr allows us to efficiently find and assess the level of our program penetration (which are recognized and which are not) and how they're listed in over 5000 test centres websites. As a result of that, we've turned a loosely based business process into a sustainable one and reduced the overall turnaround time by 5X
We want to remain a leader in a highly competitive industry and hence one of our chief responsibilities is to provide clean and accurate data to our clients. It is very critical for our business to acquire data on time. Setting up the projects with Grepsr was very easy and convenient and they were able to provide the data to us in minimum turnaround time and the lowest rates. They are easy to work with and definitely pros in this space.
My small business entails the collecting of data on a daily basis. Before coming across Grepsr this was a time consuming onerous task. Now I need do no more than simply open the file to access all my data requirements. It is a very cost effective means of obtaining data and the service provided is without doubt the best of any software company I have dealt with in my 25-years of experience.
The team at Grepsr were extremely accommodating to our needs and developed a bespoke report based on data that was relevant to our business. They were quick to respond, communicated throughout the process and delivered our purchase quickly. We are very happy with the service and would recommend.
Our data project, if we hadn't automated through GREPSR would take weeks to complete each month. Working through GREPSR is as easy as it gets. The data comes to us neatly packaged and downloadable. We save hours and hours of work hours each month and can provide up-to-date information regularly for customers. We've enlisted their service for years.
Great customer support when it's needed. They are fast to reply, and fast to fix any problem we have had with design changes on a website we are scraping from. Their personal approach is what made me choose their service.
