Big data empowers travel agents to know as much about a customer as possible. From accommodation searches to transactions, the travel industry generates massive volumes of data on a daily basis. These are extremely valuable resources for OTAs to create bespoke itineraries. Furthermore, as happy customers are your biggest assets, it is imperative that you leverage any and all available data to the fullest, and make sure their experiences are pleasurable.
Learn how our datasets make a difference
Improved customer experience
Every interaction with a customer – whether social media conversations, their reviews or general service usage – yields valuable data which can be leveraged towards a better experience. When used effectively, this information reveals a lot about a customer’s behavior and service usage, helping companies make better data-driven decisions to keep customers happy and wanting more.
Effective marketing efforts
Companies can gather insights into a prospect’s interaction with their website or platform in addition to purchases. With this intelligence in hand, their marketing strategies can be more targeted and optimized. This data-driven approach ensures your efforts yield better results, so you can maximize your ROI.
Unconventional approach to travel planning
Expanding datasets to also include reviews for sentiment analysis opens up an entirely new avenue for an even better service. Identifying keywords relating to satisfaction or a lack thereof, and assessing their frequencies for any airline, hotel or package in general allows you to promote the better ones, and improve upon or completely let go of the rest.
Here's what our customers say about us
We want to remain a leader in a highly competitive industry and hence one of our chief responsibilities is to provide clean and accurate data to our clients. It is very critical for our business to acquire data on time.
Got what I needed at a fair price. Customer service was clear and helpful. Deliverables were problem-free and prompt.
Customer service is second to none. Pricing is fantastic for SMB to enterprise. Truly enriching our datasets with otherwise unattainable data. Comparable costs to a previously highly manual set of processes.
Grepsr supplied us with test data needed for our automotive lease application. We were able to pass proof of concept with this information. Grepsr also maintained the data collection integrity well over the course of the project.
The team at Grepsr were extremely accommodating to our needs and developed a bespoke report based on data that was relevant to our business. They were quick to respond, communicated throughout the process and delivered our purchase quickly. We are very happy with the service and would recommend it.
Our data project, if we hadn’t automated through GREPSR would take weeks to complete each month. Working through GREPSR is as easy as it gets. The data comes to us neatly packaged and downloadable. We save hours and hours of work hours each month and can provide up-to-date information regularly for customers. We’ve enlisted their service for years.
Grepsr is extremely flexible and ensures that we are able to get the data we want, when we want it — no matter how difficult it might be to obtain it. Their speed and the quality of their work has always been top notch. If we ever have a problem, or would like a new feature, Grepsr responds within a day and makes the extra effort to meet our needs. Grepsr is a great partner.
Our business model requires us to refresh our data very frequently. Grepsr has been instrumental in making that possible. Their speed and the quality of their work has always been top notch. If we ever have a problem, or would like a new feature, Grepsr responds within a day and makes the extra effort to meet our needs.
It is easy to use, you get data quickly and they can scrape lots of different types of data sources with lots of metadata attached.
I feel constantly updated about my request – Prompt replies by reps. The team is great and we appreciate the quick turnaround.
Had a positive experience working with their team. They were able to tailor some of the data templates and delivery for our business, at a small cost. Although it involved multiple iterations with some QC errors and back-and-forth, we were satisfied with the end results.
We routinely conduct detailed and sometimes obscure internet searches and crawls to support our top-end research studies. I have rarely come across a more responsive and professional organization. Grepsr does exactly what they say, faster than promised, and at excellent prices.
Team was able to extract 500 pages of data within 48 hours that would’ve taken my team weeks to do. The concierge service was responsive and helpful. It was affordable.
Overall, I have been extremely pleased with Grepsr’s product and service. The ease of use and customisations levels are excellent.
Grepsr works well, reasonably priced. I used their custom build option and they’ve been sending me the data on a daily basis.
After working with a competitor, Grepsr is by far the best value for concierge data mining. Their customer service and turnaround is stellar. They work with you to customize the data in the format you need. I have already recommended them to other businesses.
The best part I like about them is that they have reasonable pricing, which has been amazing for us.
I worked with Grepsr to undertake a one-time extraction of data through web scraping for references made to keywords across four websites of Multilateral Development Banks. Grepsr scraped vast volumes of data over 65,000 PDF documents and provided final files of scraped data in the format I desired. This data scraped by Grepsr will have a profound impact on my research.
It has been a great service and product. We have found great value and continue to use them because of their delivery/quality, customer service, and timeliness. As a software business, we have clients that need their work as quickly as possible. The team at Grepsr always delivers.
The tech team is very responsive and the in-account messaging service is very convenient. Turnaround times are world-class! I would not hesitate to recommend their services.
Grepsr is the best value for money and accuracy of data. It’s like flipping on a light switch or answering the telephone. It just works!
We’re glad to have Grepsr as a DCC Premium Partner. Datarade is seeing increased global demand for custom, quality-assured DaaS solutions – which Grepsr provides. Grepsr’s web data products are already being put to work by businesses from all industries and are supporting a range of commercial use cases. By joining DCC, Grepsr will tap into new data demand and increase its global sales reach.
“7+ years of excellent service.”
I’ve worked with Grepsr since 2014 on over 20 projects of various complexity. Their service and quality are excellent. They are professional and dependable. I highly recommend them.
“Reliable and Easy Communication!”
Our data project, if we hadn’t automated through GREPSR would take weeks to complete each month. Working through GREPSR is as easy as it gets. The data comes to us neatly packaged and downloadable. We can reach the representatives easily when we need changes or assistance. The pricing is good.